Telephone Banking

Al Safa’s telephone banking service provides you assistance including balance enquiries, fund transfers and direct debit payments. It offers this banking service for your convenience, eliminating the need for you to make unwanted trips to your branch. Highly trained Arabic/English speaking agents will attend to your enquiry’s in a friendly and professional manner. Services Information on Accounts and Financing  Handling Applications Over The Phone.  Accept payments of Kahramaa bills.  Cross selling and handling promotions. You can have access to information relating to procedures for opening any Al Safa Islamic Banking account, or obtaining a Finance Product. You can even apply for it over the phone. In addition, you can obtain information on balances, transactions, as well as stopping a lost or stolen card. Visit any of our conveniently located Al Safa branches, or telephone our Customer Service Helpline on +974 4495555 for more information. Click here to read Telephone Banking Terms & Conditions